Category: Featured

I just did this with my cell phone bill and saved $100.00 a month. I deleted services and lines I wasn’t using and played the “I’m a long time user” card

Negotiating your bills can save you a lot of money, especially with recurring services like internet, phone, insurance, and even medical expenses. Here’s a step-by-step guide on how to effectively negotiate your bills:

1. Do Your Research

• Know the competition: Find out what other providers are offering. Use these deals as leverage.
• Understand your usage: Know how much data, minutes, or coverage you actually use—this helps identify unnecessary add-ons.
• Review your bill: Look for errors, unexplained charges, or services you don’t use.

2. Contact Customer Service

• Use the phone: Negotiations are more effective via phone than chat or email.
• Be patient: You won’t get this done in a few minutes. It took me a hour and a half but I’m saving $1,200 a year!!
• Ask for the retention department: These reps are often authorized to offer better deals to keep customers.

3. Use These Phrases

• “I’ve been a loyal customer for [X] years.”
• “I found a better offer from [competitor].”
• “Can you help me lower my bill?”
• “Are there any current promotions or discounts available to me?”
• “I may need to cancel unless we can find a more affordable option.”

4. Be Polite but Firm

• Stay calm and friendly. People are more likely to help someone who treats them with respect.
• If the first rep can’t help, politely ask to speak with a supervisor or call back another time.

5. Consider Bundling or Downgrading

• Ask if bundling services (e.g., phone + internet) will save money.
• Downgrade to a lower plan that better fits your actual needs.

6. Follow Up

• Request a confirmation email or letter of any changes made.
• Monitor your next bill to ensure the discounts are applied correctly.