Transportation

General Information

The East Lyme Senior Center provides transit services to residents of the Town of East Lyme who are 60+ or under 60 with a disability which prevents them from driving. This service runs Monday through Friday and operates between the hours of 8:30am and 4:00pm, barring any holidays.

Monday – Friday: 8:30 am-4:00 pm

Phone: 860-739-5859

Fax: 860-691-2409

Address: 37 Society Road | Niantic, CT 06357

Registration

A one-page registration is available from the Senior Center office must be completed prior to any rides given.

Appointments

  • The passenger, a family member, or a friend can make transportation arrangements.
  • Appointments should be given to the Senior Center office as soon as they are known but at least 24 hours in advance. Please do not give the request to the driver. Requests are based on who provides notice first. Please note, a priority of service is given for medical appointments.
  • The Senior Center office must be notified if an appointment gets canceled or rescheduled, or if the passenger requesting the service is unable to ride on the day of the appointment.

Guidelines

Requesting Transit Services

  • Request service by phone or in person at least 24 hours in advance with the Senior Center
  • The Senior Center office will work with a passenger’s request when possible to accommodate their transit

Drivers

  • Provide minimal assistance on and off the
  • WILL NOT stay with the
  • ARE NOT medical

Pick-Up Information

  • Passengers should be ready for a pick-up 30 minutes before their If a passenger is not present at the time of pick-up, the driver will beep the horn.
  • If there is no immediate response, the driver will notify the Senior Center office via the two-way
  • The Senior Center office will call the home and let the passenger know the driver is waiting
  • If there is no response to the phone call, the driver will continue on and the Senior Center office will follow-up to determine the well being of the passenger

The driver may make an attempt to return later to pick up the person.

Return Trip Information

  • When ready for the return trip, the passenger will call the Senior Center office.
  • Otherwise, the driver will clearly inform the passenger of the time and place of pick-up for the return

The Senior Center office has the right to refuse transportation to a passenger who cannot adhere to this procedure.

Transportation Services Include:

  • 2 handicapped accessible buses
  • Based on demand
  • Is door to door

Vehicles Available for Transportation Use:

Ford Bus (wheelchair lift) passenger capacity of 12 plus 2 wheelchairs

Ford Bus (wheelchair lift) passenger capacity of 12 plus 2 wheelchairs

Ford Bus (wheelchair lift) vehicle used as a backup

If you require the wheelchair lift, please request it at time of reservation request.

Medical

Daily Schedule

  • Events at Senior Center
  • Any location in the Town of East Lyme (Doctor Offices or Walk-In Clinics)
  • Appointment times preferred between 9:00am and 10:30am or between 1:00pm and 3:00pm.
  • The Senior Center office reserves the right to assign a resident a different shopping day to better suit the transit schedule.

Shopping

Weekly Schedule

Monday

  • To: New London/Waterford – up to 2 stops
  • For: Shopping (Wal-Mart, Target, New London Shopping Center, Crystal Mall)
  • Morning pick-up starts at 8:45 am to get to New London area for 10:00 am

Tuesday – Morning

For passengers in the south part of town

To: In Town – up to 3 stops

For: Grocery stores, Pharmacies, Post office, Town Hall, etc

  • Morning pick-up begins at 8:45 am

Tuesday – Afternoon

For passengers in the south part of town

To: In Town – up to 3 stops

For:Grocery stores, Pharmacies, Post office, Town Hall, etc

  • Afternoon pick-up begins at 11:45 pm

Thursday- Morning

For passengers in the north part of town:

To: In Town

For:Grocery stores, Pharmacies, Post office, Town Hall, etc

  • Morning pick-up begins at 8:45 am

Passengers are limited to a maximum of 4 shopping bags per trip. It is recommended that cloth shopping bags are utilized. The Senior Center office reserves the right to assign a resident a different shopping day to better suit the transit schedule.

Dial-a-Ride

Call Senior Center for more information on this service.

Regional Medical

Call Senior Center for more information on this service.