Transportation

General Information

Ledyard Senior Center

Senior Center Phone Number: 860-464-0471

Address: 12 Van Tassell Drive, Gales Ferry CT 06335


The Ledyard Senior Center offers daily transportation to the Center for activities including lunch, along with rides to medical appointments and other necessities according to the schedule below.  All individuals using our transportation must complete an annual transportation form. A wheelchair lift is available. Please be aware that the Senior Center does not provide assistance to and from the vehicle.

The Ledyard Senior Center offers daily transportation to the Center for activities including lunch, along with rides to medical appointments and other necessities according to the schedule below.  All individuals using our transportation must complete an annual transportation form. A wheelchair lift is available. Please be aware that the Senior Center does not provide assistance to and from the vehicle.

Medical Appointments must be made between 8:30 and 12:30.  We provide transportation for medicals on Mondays, Tuesdays and Thursdays only.

  • The Senior Center cannot provide rides home from a medical appointment/procedure that involves general anesthetics.
  • We service Ledyard, Gales Ferry, New London, Groton, Mystic, Waterford, Norwich. Call for details.

 

 

 

 

Guidelines

Requesting Transit Services

  • Request service by phone or in person at least 48 hours in advance by calling the Senior Center Transportation line 860-464-0471.
  • The passenger, a family member, or a friend can make transportation arrangements.
  • All reservations for transportation must be made at least 48 hours in advance by calling the office between 8:30 a.m. and 2:30 p.m. and talking to a staff person. Requests for transportation giving less than 48 hours notice will be addressed on a case by case basis.
  • Medical Appointments must be made between 8:30 and 12:30.  We provide transportation for medicals on Mondays, Tuesdays and Thursdays only.
  • The Senior Center office must be notified if an appointment gets canceled or rescheduled, or if the passenger requesting the service is unable to ride on the day of the appointment.
  • Drivers can not schedule appointments. *Bank runs and shopping require reservations in advance*
  • Round trip donations are $1.00 within Ledyard and Gales Ferry and $2.00 for out of town.
  • We provide transportation to Sub Base medical appointments and the pharmacy for people with a Military/Base I.D.*Driver routes are planned in advance.  Unscheduled stops and pick-ups are not permitted.  Please refrain from requesting any impromptu stops.* 

Drivers

  • Persons must be able to: Travel without assistance, wait outside for 10 minutes, climb three 12-inch steps or use the wheelchair lift.
  • Driver WILL NOT stay with the Senior

Pick-Up Information

  • Passengers should be ready for a pick-up 30 minutes before their set time.  If a passenger is not present at the time of pick-up, the driver will beep the horn.
  • If there is no immediate response, the driver will notify the Senior Center office via the two-way
  • The Senior Center office will call the home and let the passenger know the driver is waiting
  • If there is no response to the phone call, the driver will continue on and the Senior Center office will follow-up to determine the well being of the passenger

The driver may make an attempt to return later to pick up the person.

Return Trip Information

  • When ready for the return trip, the passenger will call the Senior Center office.
  • Otherwise, the driver will clearly inform the passenger of the time and place of pick-up for the return

The Senior Center office has the right to refuse transportation to a passenger who cannot adhere to this procedure.

Transportation Services Include:

  • 2 handicapped accessible buses
  • Based on demand
  • Is door to door

Vehicles Available for Transportation Use:

Ford Bus (wheelchair lift) passenger capacity of 12 plus 2 wheelchairs

Ford Bus (wheelchair lift) passenger capacity of 12 plus 2 wheelchairs

Ford Bus (wheelchair lift) vehicle used as a backup

If you require the wheelchair lift, please request it at time of reservation request.

Shopping

Weekly Schedule

MONDAY            Senior Center, Community Café for Lunch, Doctor Appointments

TUESDAY          Senior Center, Community Café for Lunch, Doctor Appointments

WEDNESDAY    Senior Center, CURB SIDE/CAFÉ SPECIAL LUNCHES $7.00 @ 12:00 noon

THURSDAY       Senior Center, Community Café for Lunch, Doctor Appointments

FRIDAY             Senior Center, Grocery Shopping Stop & Shop & Walmart,  Community Café for Lunch, Bank Runs  

Medical

Daily Schedule

  • Not on Events day at Senior Center
  • The Senior Center office reserves the right to assign a resident a different shopping day to better suit the transit schedule.
  • Medical Appointments must be made between 8:30 and 12:30.  We provide transportation for medicals on Mondays, Tuesdays and Thursdays only.

 

Dial a Ride

Eastern Connecticut Transportation Consortium, Inc. (ECTC)

(Dial—A Ride)

Are you in need of rides to doctor’s appointments and medical tests?  If so you may be eligible for the services of Eastern Connecticut Transportation Consortium, Inc., a private non-profit 501(c)3 agency whose purpose is to promote the coordination and consolidation of para-transit services for persons of low income, elderly, physically and mentally disabled individuals in Southeastern Connecticut.  ECTC can be an additional means of transportation besides the Ledyard Senior Center if your appointments fall on days and times during the week that the Ledyard Senior Center does not do.   Please call  860-464-0478 or ECTC for further information:

(860)848-5910 or  fax # (860)848-5917.  Their website is www.ectcinc.org

Due to COVID

Annual Registration fee has been WAIVED.

No need to fill out a REGISTRATION form, if you have done so already.

Regional Medical

PLEASE NOTE:  THIS SERVICE IS CONTINGENT ON AVAILABLE FUNDS.

Who qualifies for this program?

This program is open to individuals who reside in the above listed towns, meet the residency requirement described below:

To utilize the brokered rides portion of the service you must have completed a registration form, and have submitted the annual membership fee payable to your participating senior center or municipality. Individuals residing in: Private Homes; Retirement Living Facilities; Independent Living Facilities; Assisted Living Facilities; and Residential Care Homes are eligible for transportation under this program.

Individuals who reside in Skilled Nursing Facilities are not eligible for transportation through this program.

Individuals who are eligible for free transportation through Medicaid are asked to use that program instead.

If you wish to just access the Caregiver portion of the program you still must complete the registration but do not have to pay the membership fee.

What are the limitations of this program?

For the brokered rides –  rides for are provided for medical appointments in New London County/Westerly, RI.  Rides are contingent upon available funding.

Reservations must be made no later than 48 hours in advance but can be scheduled up to 2 weeks ahead.  Trips can be scheduled during normal business hours.  Requests for weekend & Monday trips must be made no later than Friday by 2 p.m.

Personal Care Attendants (or family member acting as an escort) may accompany passengers who need extra help with entering and exiting the vehicle or have other needs that make traveling independently unsafe.

In order to protect the health of others, passengers must be free from acute illnesses such as flu, fever, vomiting, diarrhea, and infections such as pneumonia.

What information should I have when calling to request a ride?

  • Your complete name and address.
  • The address of your destination and the physician’s name.
  • The date and time of your appointment.

An estimated time that you will be picked up from your appointment to return home.

How does the Caregiver Mileage Reimbursement Program work?

The rider retains a volunteer driver (friend, neighbor, family member).  The driver and rider must complete the “Request for Mileage Reimbursement” form.

Mileage is calculated by ECTC based on the shortest distance to the destination.  The mileage from the caregiver’s home to the passenger going to the medical appointment is NOT included.

Form must include appointment date, start address, destination address, and must be signed and dated by client and driver after last trip has been entered on the form.  Participants submit completed mileage reimbursement forms to their town senior center or town representative by the end of the month for processing.

When the form is submitted, the town representative reviews the form for accuracy and verifies the mailing address of the Caregiver.  Town Representatives may perform audits to verify that the appointments did occur.

The Town Representative will sign and fax form to ECTC. ECTC will issue a check to the Caregiver for authorized trips performed.