General Information
Guidelines
All persons must be able to do activities of daily living independently.
Travel 200 feet without assistance
Climb three 12 inch steps OR use a wheelchair lift
Please be aware that the senior center does not provide assistance to and from the vehicle. Griswold Senior Center reserves the right to decline transportation services based on their current guidelines.
Shopping
Shopping days- Monday through Friday- 9:00am to 11:00am by request only
Better Val U and Aldi’s – Thursday- 1:00pm
Walmart in Lisbon- Thursday Afternoon – 12:15pm to 1:30pm
You must call the senior center to schedule to go grocery shopping. The bus driver will not take any verbal requests for you to be picked up.
Medical
Tuesday 10:30 to 1:00 pm
Wednesday 10:30 to 1:00 pm
Thursday 10:30 to 12:30 pm
The senior center provides medical transportation to Norwich, Lisbon and Plainfield. All other medical transportation may use Dial a ride.
*Note: For medical procedures: Griswold Senior Center will transport to procedure only – you will need to get separate ride home.
Dial a Ride
Medical transportation 24/7 when the Center cannot provide it for you. Eastern CT Travel vouchers may also be available. We can also offer mileage reimbursement for travel to medical appointments. Call Senior Center information and registration at 860-376-2604.
Regional Medical
PLEASE NOTE: THIS SERVICE IS CONTINGENT ON AVAILABLE FUNDS.
Who qualifies for this program?
This program is open to individuals who reside in the above listed towns, meet the residency requirement described below:
To utilize the brokered rides portion of the service you must have completed a registration form, and have submitted the annual membership fee payable to your participating senior center or municipality. Individuals residing in: Private Homes; Retirement Living Facilities; Independent Living Facilities; Assisted Living Facilities; and Residential Care Homes are eligible for transportation under this program.
Individuals who reside in Skilled Nursing Facilities are not eligible for transportation through this program.
Individuals who are eligible for free transportation through Medicaid are asked to use that program instead.
If you wish to just access the Caregiver portion of the program you still must complete the registration but do not have to pay the membership fee.
What are the limitations of this program?
For the brokered rides – rides for are provided for medical appointments in New London County/Westerly, RI. Rides are contingent upon available funding.
Reservations must be made no later than 48 hours in advance but can be scheduled up to 2 weeks ahead. Trips can be scheduled during normal business hours. Requests for weekend & Monday trips must be made no later than Friday by 2 p.m.
Personal Care Attendants (or family member acting as an escort) may accompany passengers who need extra help with entering and exiting the vehicle or have other needs that make traveling independently unsafe.
In order to protect the health of others, passengers must be free from acute illnesses such as flu, fever, vomiting, diarrhea, and infections such as pneumonia.
What information should I have when calling to request a ride?
· Your complete name and address.
· The address of your destination and the physician’s name.
· The date and time of your appointment.
An estimated time that you will be picked up from your appointment to return home.
How does the Caregiver Mileage Reimbursement Program work?
The rider retains a volunteer driver (friend, neighbor, family member). The driver and rider must complete the “Request for Mileage Reimbursement” form.
Mileage is calculated by ECTC based on the shortest distance to the destination. The mileage from the caregiver’s home to the passenger going to the medical appointment is NOT included.
Form must include appointment date, start address, destination address, and must be signed and dated by client and driver after last trip has been entered on the form. Participants submit completed mileage reimbursement forms to their town senior center or town representative by the end of the month for processing.
When the form is submitted, the town representative reviews the form for accuracy and verifies the mailing address of the Caregiver. Town Representatives may perform audits to verify that the appointments did occur.
The Town Representative will sign and fax form to ECTC. ECTC will issue a check to the Caregiver for authorized trips performed.